Refunds Policy
By purchasing from this storefront, you automatically accept the following terms. Please review them carefully.
1. Terms of Sale
When using this site, you are purchasing from Tebex Limited and NOT directly from MrCosmo. Tebex Limited has the exclusive license to sell our products.
All digital software and items provided are licensed, not sold. This license grants you limited rights to use the software personally, and only against the account originally used for purchase.
License Restrictions
You may not:
- 01. Reverse engineer or decompile scripts.
- 02. Share scripts or upload to public websites.
- 03. Resell or redistribute any asset.
- 04. Use assets on accounts other than the buyer's.
Violations will result in license revocation and may lead to your Cfx.re account being reported or banned.
2. Refund Policy
7-Day Goodwill Guarantee
As a gesture of goodwill and at our sole discretion, we offer a 7-day money-back guarantee if the product is not working as expected. In some cases, we may offer a refund after 7 days if a technical issue cannot be resolved despite our best efforts.
Non-Refundable Items
- All Premium Subscription payments.
- All payments made using Cryptocurrency.
- Accidental or duplicate purchases.
Denial Grounds
We reserve the right to deny requests for:
- • Resources that have been transferred.
- • Inability to verify your purchase.
- • Refusal to accept technical support.
If you do not wish to co-operate with our refund terms, you can instead contact our merchant Tebex Limited directly.
Contact Tebex Support3. Tebex Merchant Terms
Our checkout process is owned and operated by Tebex Limited, who handle product fulfilment, billing support, and tax compliance. By purchasing through this site, you are also agreeing to the:
4. Support & Community
Support is provided 7 days a week primarily via Discord.
Eligibility
Support is exclusive to verified customers. Leaked, stolen, or resold copies are not eligible for support. You must remain in the Discord to qualify for lifetime support.
Zero-Tolerance Conduct Policy
We maintain a strictly professional environment. Rudeness or abusive behavior toward our team will result in immediate support refusal, blacklisting from tickets, or permanent server bans. You will lose access to product support under these circumstances.
Questions about our Terms?
If you need clarification on any of our policies, please contact us on Discord before purchasing.